For enterprise employers

COVID 19

Remote working support program

24/7 access to people with the experience and training to support your staff.

In the coming weeks and months, employees may find it difficult to talk to trained professionals who can discuss their individual circumstances and provide advice or support.Sonder’s COVID-19 Remote Working Support Program gives employees priority access to personnel with emergency service experience at any time of the day or week. Support is accessible 24-7 and available over the phone and in-person.

Problem
Sonder Solution
Informed
Problem
• Dynamic direction from authorities
• Heightened anxiety of the virus
‍
Result – Anxiety, stress & fear
Solution
• Information Point of Truth – email, in-app messages, blog, social
• Regular updates. Preventive health information
• Clear call to action – Sonder and referral pathways
Supported
Problem
• Social isolation
• Concern for family & friends

Result – Anxiety, stress & fear
Solution
Sonder on-demand support
• Daily information point of truth updates
• 24/7 on-demand access to support via mobile app and phone
• Clear escalation criteria & referral pathways
Responsive
Problem
• Uncertainty of diagnosis
• Delayed access to the health system

Result – Fear, compromised mental health
Solution
Sonder on-demand support
• 24/7 on-demand access to support via mobile app and phone
• Daily welfare calls for COVID-19 diagnosis or symptoms
• In-person ‘re-supply’ support for essentials
• Alignment to medical led requirements for treatment
• Clear escalation criteria and means, 24/7
Adaptable
Problem
Fears around exposure / reintegration

Result – Stress, compromised mental health
Solution
A clear path to normality
Ongoing suppport & transition back to work

Supporting employees working from home

Isolated but not alone

App

Support every minute of the day

Dedicated technology that gives students on-demand access to support, advice or help every minute of the day. A single source of truth for up to date information around COVID-19.

Support Center

Human help in an instant

Immediate access to our support centre, staffed by people with specialist emergency response and mental first aid training. Outbound welfare check calls to students with COVID-19 diagnosis or in self-isolation.

Liaison Officers

By your side in minutes

In-person responders with emergency services experience that can provide emotional support, escalation pathways to other support services and, in certain cases, “re-supply” support for essentials.

Supporting Staff.


In distress
Psychological strain and in immediate need of help.

In harm’s way
In danger of physical harm, natural disaster or in risky situations.

Out of your element
Ambiguous situations where you simply don’t know what to do.

Out of reach
In unfamiliar and less visible settings and places.

Interested?

Contact us on +61 2 8379 7739  or complete the form below and one of our team members will follow up within 24 hours.For registered members requiring rapid assistance, please use the Sonder app.
For press enquiries, please email us at press@sondersafe.com or call +61 404 416 359.

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See what else
members get

In addition to our COVID-19 solutions, members also get access to Sonder’s safety and wellbeing features.

See how it works

Trusted to care,

ready to respond

Address

834 Elizabeth Street,
Waterloo NSW  2017
Australia.

Contact

T: +61 (2) 8379 7739

E: info@sondersafe.com

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