Social Services

Supporting

those who need it most

24/7 access to people with the experience and training to support your students.

In the coming weeks and months, students may find it difficult to talk to trained professionals who can discuss their individual circumstances and provide advice or support.Sonder’s COVID-19 Student Support Program gives students priority access to personnel with emergency service experience at any time of the day or week. Support is multilingual, 24-7 and available over the phone and in-person.

Problem

Sonder Solution

Informed

Problem

• Dynamic direction from authorities
• Heightened anxiety of the virus
‍
Result – Anxiety, stress & fear

Solution

• Information Point of Truth – email, in-app messages, blog, social
• Regular updates. Preventive health information
• Clear call to action – Sonder and referral pathways

Supported

Problem

• Social isolation
• Concern for family & friends

Result – Anxiety, stress & fear

Solution

Sonder on-demand support
• Daily information point of truth updates
• 24/7 on-demand access to support via mobile app and phone
• Clear escalation criteria & referral pathways

Responsive

Problem

• Uncertainty of diagnosis
• Delayed access to the health system

Result – Fear, compromised mental health

Solution

Sonder on-demand support
• 24/7 on-demand access to support via mobile app and phone
• Daily welfare calls for COVID-19 diagnosis or symptoms
• In-person ‘re-supply’ support for essentials
• Alignment to medical led requirements for treatment
• Clear escalation criteria and means, 24/7

Adaptable

Problem

Fears around exposure / reintegration

Result – Stress, compromised mental health

Solution

A clear path to normality
Ongoing suppport & transition back to work

Who are we?

Sonder is help when you need it and confidence when you don’t.The only company of its kind, we believe everyone should have access to help in moments of uncertainty or feeling unsafe, by receiving on-demand and in-person guidance and support at the touch of a button.

A proactive approach to personal safety

24-7 virtual and in-person support for times when you feel unsafe, unsure or when you’re facing a complex or confronting situation. Download our dedicated app and get started from $1 per day.

Get Started